Who We Are

We Don’t Just Fix IT.

We Reduce the Business Cost of IT. Succurri exists to help leadership teams run their businesses with less drag, less risk, and fewer technology-driven surprises.

Most IT providers focus on activity such as tickets closed, tools deployed, or alerts monitored.

We focus on what those activities actually change for the business: productivity, predictability, and decision confidence.

That difference is where results come from.

Schedule a Discovery Call
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How Succurri Moves the Needle for Businesses

When organizations work with Succurri, improvement shows up in measurable, operational ways that leadership can feel.

Less Time Lost to Invisible Friction
Recurring issues like slow systems, access problems, and unclear ownership quietly erode productivity over time. We do not just resolve individual incidents. We identify patterns, remove root causes, and prevent the same problems from resurfacing quarter after quarter.

What this changes for the business

  • Fewer interruptions during the workday

  • Less employee frustration and rework

  • More time spent on revenue-producing or strategic work

Fewer Unknowns in Security and Recovery  
Many organizations believe they are secure and properly backed up, but that belief is often based on assumption rather than verification.

Succurri replaces assumption with clarity by reviewing:

  • Real user behavior, not just written policies

  • Actual recovery capability, not just backup reports

  • Gaps that increase risk gradually if left unaddressed

What this changes for the business

  • Reduce exposure to security incidents

  • Clear understanding of recovery timelines and consequences

  • Confidence that risk is actively managed instead of passively accepted

Better Decisions Made with Better Information 

Technology decisions are often made reactively, driven by urgency, noise, or the loudest voice in the room.

Our approach surfaces:

  • What is truly hurting the business

  • What is costing money, time, or leadership attention

  • What actually deserves priority next

This  allows leaders to make intentional, defensible decisions instead of reacting to symptoms.

 
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What Our Clients Are Saying
Jay J
05/29/2026


Andy kept trying different approaches to get the second monitor working.
Tim H
05/29/2026


Five stars! Had a weird uploading problem and Cooper helped me get to the bottom of it. Thank you!
Lily S
05/29/2026


AMAZING AS ALWAYS!
Anna B
05/28/2026


Thank you, Miles, for taking my call so quickly, so I could take care of my issue with my QuickBooks rep still on the other line. Thank you, Taylor, for recognizing that my call was urgent... 
Meg F
05/27/2026


 Thanks to Brenda and Cooper, I'm up and running and will be able to get it prepared for our project team. Yay! Great support from...
Rose W
05/27/2026


FANTASTIC
Nancy E
05/26/2026


I approve a raise!!!
Scott M
05/26/2026


Well done
Caryl J
05/23/2026


As always, Brenda did a great job. Chase went out of his way to make sure everything worked properly. Much appreciated.
Mary A
05/22/2026


Amazing!
Dessie S
05/21/2026


Quick attention to my issue, was resolved right away and kept informed as to when someone will be able to get to it. Excellent support!
Meg F
05/19/2026


Answered my question about wheter to trust a suspicious email.
Sara J
05/18/2026


Megan always makes things super easy!
Tracey J
05/18/2026


Amazing! Wonderful! A Blessing! Thank God for Cooper!
Lisa R
05/18/2026


Derek went above and beyond to get my issues resolved!
Rick B
05/14/2026


Excellent. Thank you for checking our certificates.
Mary A
05/14/2026


very helpful!
Elizabeth M
05/13/2026


I so appreciate the professionalism and help from Derek over getting our issue resolved. Y'all are wonderful, thank you so very much!
Jennifer H
05/13/2026


Everyone is so fabulous
Tighe T
05/08/2026


Thank you!
Dan B
05/07/2026


thanks
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The Thinking Behind Succurri

Succurri was built by Grant and Andrew Eckstrom around a simple belief:

IT should be accountable to the business in the same way every other function is.

That belief shapes how we operate, how we sell, and how we decide when not to engage. Rather than relying on pressure, promises, or personality, Succurri was designed around discipline, transparency, and measurable impact.

The goal has never been to sell more IT. The goal has always been to help leaders make better decisions.

The Values That Shape How We Work

These are not slogans. They are operational rules.

Clarity Before Commitment
We do not move forward without shared understanding of pain, impact, and decision criteria. If clarity does not exist, momentum stops. This protects clients from rushed or unnecessary change and ensures decisions are deliberate and defensible.
Business Impact Over Technical Noise
We intentionally move conversations away from surface-level technical complaints and toward business and leadership impact. If an issue does not materially affect the business, it does not deserve urgency or investment.
Honest Separation is Healthy
Not every organization should work with Succurri. We believe it is better to identify misalignment early than to force an engagement that will not produce meaningful results. Clear separation protects both sides and leads to better outcomes.
Process Creates Trust
We use structured conversations and explicit next steps so nothing feels vague, improvised, or sales-driven. When expectations are clear, trust grows naturally and decisions become easier. 

Why Companies Decide to Reach Out


Most organizations do not contact us because IT is “broken.” They reach out because the cost of staying the same becomes clearer than the cost of change.

Common triggers include:

Recurring problems that keep reappearing in different forms
Security questions that cannot be answered with evidence
Recovery plans that exist on paper but have never been tested
Technology decisions that feel disconnected from business goals
A gradual loss of confidence in the current IT model

What It’s Like to Talk to Us


Reaching out to an IT provider carries risk, so we design early conversations to reduce it.

The first conversation is about understanding, not selling
We focus on how your business operates, where friction or risk exists, and whether those issues are meaningful enough to justify change. If they are not, we will say so.

Clarity always comes before commitment

Before any recommendations or pricing:

  • Pain is identified and validated

  • Business impact is clearly understood

  • Decision criteria and next steps are aligned

Nothing moves forward by default. Momentum only continues when it is justified.

Included in your managed IT team:

_vCIOs

_Techs & Engineers

_Project Engineers

_Software & Integrations Developers

_Customer Services & Sales

_Security Experts

2 vCIOs

14 Techs & Engineers

4 Project Engineers

4 Software & Integration Developers

5 Customer Services & Sales

3 Security Experts

How We Help You Decide Whether to Continue

Early on, we use a simple but powerful lens.

Your IT Readiness Score (1–10)

This score reflects how well your current IT approach supports operations, security, recovery, and leadership visibility. The value is not the number itself, but understanding why that number exists and what it is costing the business today.

If improving that score would not materially improve outcomes, we will not recommend change.

What Happens After the First Conversation

There is no black box. We establish an upfront agreement around why the conversation is happening, what would make it worthwhile, and what decisions could come out of it. We then pressure-test whether change is justified based on business impact, leadership impact, and the cost of staying the same. At the end of each conversation, you will always know:

What was learned
Whether it makes sense to continue
What the next step would be, if any
What decision that step supports

Is Succurri the Right Fit?


Succurri is a strong fit for organizations that value clarity over comfort, want fewer surprises rather than faster reactions, and are willing to examine uncomfortable truths to reduce long-term risk. Succurri is likely not the right fit if price is the primary driver, preserving the status quo matters more than improvement, or visibility and accountability feel burdensome. That separation is intentional and protects outcomes for everyone involved.

A Lower-Risk Way to Get to Know Succurri_

Reaching out to an IT provider should not require blind trust.

At Succurri, we believe trust is earned through transparency, education, and accountability, not sales pressure or vague promises. That is why many leaders start by learning how we think before deciding whether to engage.

Option 1: Read an E-Book

Our e-books help business leaders understand where technology creates risk, friction, or hidden cost, and how to evaluate those issues clearly, whether you work with us or not.

Option 2: Watch an On-Demand Webinar

Our webinars walk through real scenarios leaders face, including security risk, recovery planning, compliance, and emerging technology decisions. They are educational by design, not sales presentations.

Why Trust and Transparency Matter


Many IT providers ask for trust before showing how they operate.

Succurri does the opposite. We believe transparency is a prerequisite for trust. That means:

 Accountability to recognized industry standards

Honest assessment of where your business stands

Clear explanation of how decisions are made and how risk is measured

Education before commitment
You can see exactly how we approach trust, security, and accountability here:


Trust & Transparency in IT

When You’re Ready

If, after reading or watching, you decide a conversation makes sense, we will be here. And if it does not, you will still be better informed.

That is intentional.

Clarity before commitment.

Our Mission_

To satisfy our customers with superior quality, value, and service.

Our Promise_

We don't talk tech- we talk business. We take the confusion out of technology and talk to you as a human.

Our Vibe_

We're nerds. We LOVE technology. We are passionate about it and are constantly finding the most innovative ways to make life easier for you, our client.

Our Outlook_

We don't take ourselves too seriously, what we take extremely serious is the trust you give us. Creating long lasting business partnerships is the cornerstone of our company.

IT Services We Provide

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IT Support

Comprehensive and quick support for all your information technology needs, enabling smooth operations and speedy issue resolutions.

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IT Leadership

Executive-level IT strategy and vCIO guidance that aligns your technology with business goals—covering budgeting, roadmaps, and proactive planning so IT drives growth instead of slowing it down.

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Cyber Security Services

Strong defense against online dangers, including data encryption, firewall configuration, antivirus software, and proactive monitoring.

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Network Management

Professional administration of your network infrastructure and business process automation. This ensures maximizing efficiency, assuring dependability, and improving the connection to business success.

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Cloud Solutions

Software solutions for data storage, collaboration, and scalability that are specifically designed for cloud services offer flexibility and accessibility from anywhere.

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Business Process Automation

Streamline repetitive, manual workflows by connecting your systems and automating routine tasks—reducing errors, saving time, and freeing your team to focus on higher-value work.

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IT Project Management

From Cybersecurity Incident Response to System Integration, Succurri offers IT project management services for your most complex IT projects so you can stay focused on running your business.

Learn More →

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AI Consulting Services

Artificial Intelligence (AI) is no longer a buzzword—it's a practical, transformative force for businesses across every industry.

Learn More →

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Compliance as a Service

Compliance is no longer optional—it's critical. Stay ahead of required audits and avoid losing those big government contracts.

Learn More →

Our Offices

Seattle Metro    Phoenix Metro    Kalispell 

Seattle Metro_

Get in Touch Today!

Contact us today to find out more about how we can help you take your business to the next level.

Contact Us Directly

 206-340-1616

 

 

Phoenix Metro_

Get in Touch Today!

Contact us today to find out more about how we can help you take your business to the next level.

Contact Us Directly

  480-795-2181

 

Kalispell_

Get in Touch Today!

Contact us today to find out more about how we can help you take your business to the next level.

Contact Us Directly

  406-730-5105