Samsung Galaxy Note 7: Extinguishing the Flaming Phone Phenomenon

Reading Time: < 1 minute
Schedule a Discovery Call
Samsung-Logo

Page Content

After the global recall of its Galaxy Note 7 smartphone, Samsung divulged its conclusions as to why its phones were catching fire:
New call-to-action

The Issue – 2 Different Batteries

Lithium-ion batteries sourced from Samsung SDI began to overheat and catch fire because there was not enough space between the heat-sealed protective pouch around the battery and its internals. But there was another problem- not every phone had that insulation tape separating the two volatile elements. Some phones were missing the separator completely — that’s a quality control issue that led to the recall.

 

The Results – Extensive Testing

 

These results were publicized after testing 200,000 devices and 30,000 batteries in a massive charging and recharging test facility fabricated for the task. Samsung did not offer specifics about its prior quality-control techniques, but the company says it has overhauled its safety testing practices as a result of the investigations.

 

The Future – Galaxy S8 and Testing Protocol

galaxy s8

Future Samsung smartphones are being designed with a new compartment to give batteries more space inside the phone and combat damage from dropping. The company will be implementing a new battery testing protocol that should make phones safer as well as hiring more staff to comply with its new standards.

More Helpful Readings:

cover

Learn how to do some amazing things with computers

A little introduction to doing stuff with computers that you wouldn’t know without reading this book.
Subscribe
Schedule a Call with Us

You’ll be able to select a time to discuss any IT support needs with us.

Schedule a Discovery Call
Sarah W
Sarah W.

Phoenix Consultant

More Articles

Secure Your Free Spot Today!

Submit a new Support Ticket