No one cares about their technology until it breaks. This is a reactive approach, not proactive. Sadly, a reactive approach means taking time out because “it’s broken” vs. resolving issues on the appropriate timeline before things break. This applies to any piece of equipment and ignores the technology lifecycles altogether.
The Importance of Technology Lifecycles
In a cloud-first environment life cycles are important. Here are some of the pieces of equipment that businesses need to monitor more closely:
Workstations – Especially laptops as these are most likely to have issues
Routers & firewall switches – These are less common but more critical
Servers – Issues with these are even less common, but most critical, and have the highest impact on a business’s productivity, and in turn, the bottom line
Just like you take care of the vehicle you drive through oil changes, changing air filters, replacing tires, etc., the technology that makes it possible to operate your specific type of business needs attention, care, and replacement.