Truth and Transparency in IT Support
Succurri’s Commitment to Industry Standards, Compliance, and Doing IT Right
Not all IT service providers are created equal. Some show up with flashy tools and vague promises. Others—like Succurri—build trust by being accountable to industry frameworks, undergoing rigorous audits, and telling you the truth about where your business stands.
This page is here to show you exactly how we do that.
Why Truth and Transparency Matter
According to Grant Eckstrom, Succurri’s CEO:
"It’s not about passing or failing an audit—it’s about knowing where your gaps are, addressing them over time, and being able to make your case with confidence. IT compliance isn’t black and white. It’s gray—and experience navigating that gray is everything."
In other words:
- You don’t have to be perfect.
- You do need to know where you stand.
- Your IT provider should be the one guiding your business — not running when things go sideways.
The Problem with the IT Industry
There are no mandatory credentials required to start an IT business. That’s both empowering and dangerous. Many IT shops are run by tech enthusiasts who have never stepped through a formal audit or implemented a compliance framework.
“It’s like hiring someone to do your taxes who isn’t a CPA,” says Grant. “Sure, they might be good—but when the IRS shows up, will they be able to defend the return they filed for you?”
That’s the real test of a managed IT partner:
- Do they follow industry frameworks?
- Do they have the certifications and experience to back up their security claims?
- Will they still be there when the pressure’s on?
The Frameworks We Follow
Succurri’s IT support is intentionally structured to align with the most relevant frameworks for each industry. We don’t take a one-size-fits-all approach. We tailor our support based on your compliance landscape.
Common Frameworks We Support
- HIPAA – for healthcare organizations handling patient data
- CMMC – for manufacturers and contractors in the federal supply chain
- PCI-DSS – for businesses that process credit card payments
- SOX – for financial reporting and accounting compliance
- GDPR – for companies handling EU resident data
- FINRA/SEC – for financial services providers and broker-dealers
Want a deeper look at how we handle MSSP certification and standards?
Read Our Blog on MSSP Certification
What Makes Succurri Different?
- Real-World Audit Experience
We’ve been through the audits—hundreds of them. We know how to prepare you, represent you, and navigate the gray areas.
- Company-Level Certification
We pursue both individual and company-wide certifications (like Trustmarks) to demonstrate our compliance maturity.
- Documented Processes
Compliance is largely about process and documentation. We ensure you have the paper trail needed for any audit or incident review.
- Transparent Reporting
We’ll tell you exactly what’s working and what’s not—then help you fix it. No coverups. No jargon. Just straight talk and solutions.
Our Compliance Process: How We Work
- 1. Initial Assessment
We benchmark your current environment against industry frameworks.
- 2. Remediation Plan
We develop a prioritized roadmap to address gaps.
- 3. Implementation & Support
Our engineers configure systems, harden networks, and provide documentation.
- 4. Ongoing Monitoring
We keep your systems aligned and secure as regulations evolve.
- 5. Audit & Reporting Readiness
We prepare you for audits and help you demonstrate compliance to regulators or customers.
Let’s Get Real About IT Support
You wouldn’t hire an unlicensed electrician to wire your office. So why trust your business’s digital infrastructure to someone who doesn’t follow compliance frameworks?
“The moment something breaks, the wrong provider disappears. We’ve seen it too many times. We’re not going anywhere. We take ownership, we educate, and we stand behind our work.” – Grant Eckstrom
Succurri has earned the GTIA Cybersecurity Trustmark, a certification grounded in globally recognized frameworks such as the Center for Internet Security’s 18 Critical Security Controls. This designation reflects our commitment to cybersecurity excellence and positions us among a select group of managed service providers (MSPs) who meet or exceed peer-defined industry standards. For our clients, this certification offers confidence that Succurri follows a rigorous, vetted framework to protect their systems, data, and operations—while continuously evolving to stay ahead of emerging threats.
Ready for Transparent IT?
If you’re in healthcare, banking, manufacturing, or any other regulated industry—Succurri is the partner who will tell you the truth, guide you toward compliance, and protect your business.
Our goal is simple: To deliver IT support you can trust by adhering to the most rigorous standards of data security, privacy, and system integrity.
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