Managed IT Services for Healthcare Business

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Succurri helps companies in the healthcare industry optimize their IT process to achieve success.

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HEALTHCARE SOLUTIONS

Improve patient care & operational efficiency

We strategically and tactically address the IT challenges your healthcare organization faces.

Healthcare IT faces several unique challenges, and addressing them is crucial to improving patient care and overall operational efficiency in hospitals.

Succurri healthcare IT solutions are tailored to the specific needs and circumstances of each healthcare organization we serve. The challenges your organization might be facing can vary based on the size and location of the hospital or clinic, the patient population served, and the available resources.

Data Security & Privacy:

Healthcare organizations deal with sensitive patient data, making them a prime target for cyberattacks. The Health Insurance Portability and Accountability Act (HIPAA) mandates strict data security and privacy requirements.
Implement robust cybersecurity measures, such as encryption, multi-factor authentication, and intrusion detection systems. Regularly update and patch software to address vulnerabilities. Conduct staff training on cybersecurity best practices. Employ electronic health record (EHR) systems that comply with HIPAA regulations.

Interoperability & Data Integration:

Healthcare IT systems often use different standards and technologies, making it difficult to share and integrate patient data across various systems and providers. This lack of interoperability can lead to fragmented care and inefficiencies.
Implement Health Information Exchange (HIE) systems to enable secure data sharing between healthcare providers. Adopt standardized data formats (e.g., HL7, FHIR) to facilitate interoperability. Invest in EHR systems that can integrate with other health IT solutions, such as lab systems and radiology information systems.

EHR Usability & Workflow Integration:

Electronic Health Records (EHRs) are a vital part of modern healthcare, but they are often criticized for their complex interfaces and the disruption they can cause to clinical workflows.
Choose EHR systems that prioritize usability and have intuitive interfaces. Customize EHRs to align with specific clinical workflows in the hospital. Provide comprehensive training to healthcare staff to ensure they can use EHR systems efficiently. Continuously gather feedback from users and make necessary improvements to the system.
Other issues healthcare IT might face are cost constraints, regulatory compliance, and the rapid evolution of technology. Solutions often involve a combination of well-designed software, staff training, and a commitment to ongoing improvement.
Private Medical Practices Who Need to Know How HIPPA Compliance Works
10 Benefits of managed IT services

10 BENEFITS OF MANAGED IT SERVICES

Succurri highlights the top 10 benefits of managed IT services for businesses.

Out of the many industries that we are well familiar with, the healthcare industry is experiencing a period of intense tech transformation. Traditional IT applications are quickly being overturned in favor of newer wireless and digital solutions and many healthcare providers are struggling to keep up with the advancing technology.

If your company is one of the many that have been “left behind” by tech development, then it’s likely that most of your IT problems are due to the continued use of outdated legacy systems.

Here at Succurri, we have a proven track record of helping companies in the healthcare industry optimize and streamline their systems. But, unlike most IT firms, we never place emphasis on updating tech just for the sake of tech.

This is because throwing technology at an issue rarely helps it go away.

Instead, we believe that it is the duty of our IT firm to FIRST: fluently understand the tech problems facing your team, and SECOND: suggest IT solutions tailored to meet the unique demands of your situation.

IT Problems in Healthcare

IT Problems

Facing The Healthcare Industry

From clinic-specific IT issues, like optimizing PAN scanners, to industry-wide problems, like HIPPA, Succurri has spent decades helping healthcare companies resolve their IT troubles.

To give you an idea of our range of expertise, here are some of the problems that we encounter and solve on a weekly basis:
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Whether you are facing basic office operational issues or a more advanced technology crisis, like ensuring Meaningful Use compliance, you can rest assured that we have solved dilemmas just like yours.

Your tech systems need to be managed effectively and need to be able to talk to each other in a proactive and dependable way. So what we do is look at your system holistically and solve problems across your entire infrastructure.

Depending on your situation, this could include ensuring that your systems are properly interfaced or having our security experts guide you through security frameworks like HIPPA and Meaningful Use.

Ultimately, here at Succurri, our goal is for you to be getting as much value from your technology systems as possible.

An IT Firm That Understands The Unique Demands Of The Healthcare Industry

To give you an idea of how we work, let’s take a deeper look at some of the IT problems we help healthcare companies solve!

Medical Interfaces

Accurate interfacing is a challenge that most medical providers face. This is because troubleshooting these systems can be like trying to find a needle in the haystack.

If your company lacks the IT talent to optimize your medical interfaces, then our team of IT experts can quickly bring your systems up to speed and ensure they are running at maximum efficiency.

We help all your systems connect, talk with each other, and share information.

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Wireless Systems & Mobile Workforce

Wireless systems play a critical role in today’s healthcare environment. This includes mobile workforce systems, remote access technology for employees who work from home, and the infrastructure that is behind both these applications.

Mobile workforce optimization is a challenge that we frequently see, as medical providers have trouble syncing all of their wireless systems. For example, a wireless device might be working in Room A and C but not in Room B. We help solve problems like these and ensure that your wireless systems are working for your company, not against you.

Another big problem facing providers is expanding their mobile workforce outside the office. This could look like having employees work at other clinics, moonlighting at another facility, or even working from home on-call. Remote access technology for medical systems enables you to call your team into action no matter where in the region they are. The Succurri team has years of experience fine-tuning mobile workforce technology and we will make sure that your systems work the first time, every time.

Vendor Management

Most clinics don’t have the resources to host larger technologies (for example, MRIs, lab reports, etc). Fortunately, hospitals are happy to work with clinics and give them access to these advanced tech systems.

Unfortunately, this means that the clinics are forced to work with hospital-based IT teams. And a story we hear time and time again is that hospital IT teams don’t take clinics seriously and like to talk over them with technical jargon that the clinic teams don’t understand.

This prevents clinics from taking full advantage of hospital technologies because they’re fighting an IT battle where the hospital IT team is hostile and won’t facilitate the clinic’s needs.

Succurri is able to solve this problem by standing in the gap between clinic and hospital and mediating between the two. After all, IT is what we do — we live it and breathe it every day — and so we are able to communicate with the hospital team using the tech jargon they prefer, and then translate it to the clinic team using the language they prefer.

We take the hospital IT problem away from our healthcare customers and make it our problem instead — we’ll do what we do best and get the situation fixed so that you can continue providing the healthcare services you do best.

These are just a few examples of how Succurri goes the extra mile to solve the unique IT problems facing the healthcare industry.

To learn more about what our team of IT experts can do for your company, contact us today.

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Technology integrations

We integrate with your technology

Here are the things that we do within the broader category of IT support.

eClinicalWorks

eClinicalWorks ensures fast access to information and keeps patient and practice data safe, secure, & privately accessible.

Dragon

Dragon’s Medical Speech Recognition software offers the ability to securely dictate a patient’s care information directly into EMIS Web.

Solution Reach

Solutionreach is a patient communication platform for medical, dental, and vision practices.

Radsource

Radsource is a provider of ProtonPACS, a flexible PACS solution.

Kareo

Kareo is a patient management software that helps medical practices stay organized with their medical billing and patient data.

Microsoft 365

Microsoft 365 combines the full Office suite of Microsoft Office 365 apps.

Canfield

Canfield provides imaging systems, services, and products for scientific research and healthcare applications.

Daysmart Spa

Daysmart Spa software allows medical professionals to manage appointments, schedule staff, & more.
Service Comparison

What makes Succurri different

We have a great process that makes you feel really good about hiring us.

Services

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Others

Remote Patching
24/7 Monitoring & Alerting
Basic Security Coverage
Client Portal
Dedicated Virtual CIO
Infrastructure Support (Servers & Network)
Microsoft 365 Support
Remote & Onsite Service Desk Support
Strategic Business Review & Technology Roadmapping
Backup and Disaster Recovery
Best in Class Advanced Security
Computer Setup
Life-Cycle Management
Real-Time Systems Dashboard
Vendor Management

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