The market offers a variety of cloud phone system options for businesses. But how can you decide which one is right for you?
A cloud-based phone system lets users make calls over the Internet and store data in the cloud, which is more cost-effective than traditional cell connections.
While cloud-based systems are efficient and reliable, they require a strong internet connection to work correctly.
Cloud Phone System Explained
What is a cloud-based phone system exactly? A cloud-based phone system, also known as Voice over Internet Protocol (VoIP), allows you to make calls through the Internet and store your data in the cloud.
Since the system operates in the cloud, it does not require copper wires or optical fibers to connect callers with traditional analog phones.
Compatible with Various Devices
An adapter allows the cloud-based phone system to be used on many devices, including traditional phones.
Cloud-Hosted Phone System: Google Voice
Apps like Google Voice are excellent examples of cloud-hosted phone systems. The data is stored and accessed through the cloud, making it easier to protect, update, and save your business time and money.
Cloud-Based Phone Systems: How Do They Work?
Cloud-based phone systems for small businesses work by breaking down your calls into small digital files that are sent as data over the internet to the person you’re calling.
If you call a regular phone, the signal is converted to an ordinary one before it reaches the recipient. Cloud phones are hosted off-site by secure data centers.
Phone Systems That Is Less Expensive but Offers More Connectivity
Your traditional phone connects you to the public network, powered by an Integrated Service Digital Network (ISDN) or a public switched telephone network (PSTN). Newer phones use VoIP, which runs phone lines through internet connections.
Cloud-based phones aren’t routed through the network but use a third-party hosted internet system. Bundling VoIP with other cloud services makes cloud-based calling less expensive.
How do you know if this system will benefit your business? You’ll need to consider the facts to determine if it’s the perfect solution for your business.
VoIP Systems Reduce Business Costs
One of the core benefits of a VoIP system is that it reduces business costs.
Equipment:
You only need a little equipment. You can fully operate the cloud phone from your desktop computer or mobile device.
Costs:
There are no installation or maintenance costs. Additional options, such as video conferencing, are available as add-ons.
Reliability:
A strong internet connection is crucial. This system will only work for your business if your internet is reliable.
Data management:
Companies have two options when it comes to managing data. They can either keep everything in-house or use a cloud-based solution. For those with an in-house IT department, the choice is often to manage their data themselves.
This allows them to have more control over their data and ensure that it is handled according to their needs.
There are more viable options. There are also benefits to choosing a cloud-based solution.
Data Management: In-House or Cloud-Based
Cloud providers are often the ideal solution for any business since they have more resources and expertise in managing data, which can lead to more efficient and cost-effective data management for the company.
Cloud-based solutions are often more flexible and scalable than in-house solutions, allowing companies to adjust their data management needs as their business evolves.
The decision between in-house and cloud-based data management will depend on the specific needs and resources of the company.
Why Choose a Cloud Phone System for Business Communications?
As technology advances, more businesses are using digital and internet-based services. Here are some of the main reasons:
Practicality:
The product’s low setup costs and cost-effectiveness make it attractive. Companies are only responsible for their internet costs and aren’t billed for call minutes by the phone service. There are no additional fees for features such as voicemail or auto attendant.
Solid and reliable:
Cloud-based business phone system services are hosted in multiple locations, so the service won’t be affected even if one server is down. This is known as geographical redundancy. Using this system reduces downtime and other service issues.
Flexibility:
The flexibility of VoIP systems is ideal for remote workers or those who travel frequently. If you have a stable internet connection, you’ll always be connected.
Versatility:
As your company grows, you can easily add phone lines and extensions with minimal extra costs. Updates are made directly to the cloud, which prevents downtime and saves you time.
Features of Business Cloud Phone Systems
Cloud-based phone systems have transformed how businesses communicate with the forward-thinking solutions they provide. Here are some of the core features of cloud phone systems.
Integrations:
A fully integrated communications system increases efficiency. The cloud is easy to use and allows you to stay connected always.
The cloud provides a consistent business presence, which helps increase productivity. The system allows you seamless access to CRM tools, instant messaging, voice and video conferencing.
Unified Communications:
Customize your services by choosing what your business needs. You can turn these services on and off easily when necessary.
Access the system from anywhere using your smartphone or computer. All critical business software is available with real-time access.
Cloud Communication:
Cloud communications include added features such as a virtual assistant, never-miss-a-call feature, auto attendant, and call center solutions. Your business will always be online, even with network problems or outages.
International Calling:
This system could be a game-changer if your business makes many international calls. Cloud phones are internet-based, so you won’t be charged a long-distance fee to place or receive calls.
Streamline Your Business Communication and Improve Cybersecurity with Succurri
Consider exploring VoIP phone systems for businesses looking to streamline their communication systems and reduce costs. At Succurri, we will help your business streamline its phone systems to benefit it.
For top-notch cybersecurity solutions to protect your business, we offer expert services tailored to your exact needs.
Don’t wait; take the first step in improving your business today! Contact Succurri to learn more about our services and how we can benefit your business.
